Questions? We've Got Answers.
Everything you need to know about our plans, meals, and delivery service.
General Questions
What kind of food does HQZ Foods serve?
We serve a wide variety of authentic Indian home-cooked meals, with both Veg and Non-Veg options. Our focus is on providing healthy, hygienic food that reminds you of home.
What are your working hours for delivery?
Our delivery schedule is timed to ensure you receive fresh, hot meals for both lunch and dinner. For specific timings in your area, please refer to our plans page or contact us directly.
Do you offer trial plans?
Yes, we offer flexible trial plans so you can experience the quality and taste of our food before committing to a full membership.
Menu & Food Questions
How does the menu work?
We offer a rotating menu on a daily basis to provide a wide variety of dishes and prevent meal fatigue. You can view the full weekly menu on our website.
Do you have separate kitchens for Veg and Non-Veg food?
Yes, we take hygiene and dietary needs very seriously. We operate separate Veg and Non-Veg kitchens to ensure no cross-contamination.
Can I customize my meal?
Yes, all our members get to enjoy a custom meal once a month. For our Platinum members, every meal is customized to their choice.
Are your meals spicy?
Our meals are cooked with a balanced level of spice to appeal to most palates. If you have specific preferences, please let us know.
Where do you source your ingredients from?
We use only fresh, high-quality, and pure ingredients with no compromise, sourced from trusted local suppliers.
Plans & Delivery Questions
What areas in Delhi do you serve?
We serve multiple areas across Delhi. Please contact us to confirm if we deliver to your specific location.
How can I subscribe to a plan?
You can choose your plan directly from our website’s pricing page or by calling us at +91-8851611467.
Can I skip a day or pause my plan?
Yes, our plans are flexible. You can skip a day or pause your plan at any time by notifying us in advance.
What payment methods do you accept?
We accept all major payment methods. Our team will guide you through the process when you subscribe.